Educating the Consumer
Page 49
• Educating the Employee
– Written materials to show the
employee how the plan will work for them
– Power point presentations help when presented
in a ‘picture format’ instead of just words
– Giving them all of the necessary
materials right away
• Make sure you or the TPA is available for individuals
–This will them to accept the plan
• Once the plan is in place there
are always follow up questions and
answers – even 6 months later
• communicate resource of this
ongoing information
• 1 • 2 • 3 • 4 • 5 • 6 • 7 • 8 • 9 • 10 • 11 • 12 • 13 • 14 • 15 • 16 • 17 •
• 18 • 19 • 20 • 21 • 22 • 23 • 24 • 25 • 26 • 27 • 28 • 29 • 30 • 31 •
• 32 • 33 • 34 • 35 • 36 • 37 • 38 • 39 • 40 • 41 • 42 • 43 • 44 • 45 •
• 46 • 47 • 48 • 49 •
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CLOSURE
This concludes the course. You are required to take the ACBC quiz Which can be found at www.naabc.com/acbc_quiz.htm Please follow the directions and submit to cbc_exams@yahoo.com within 14 days when finished. Also, insert in the "Subject" line", your name and ACBC Quiz. Thank you NAABC |